1.1 This Policy statement provides information on the obligations and policies of Reveres in respect of an individual customer’s Personal Data. Reveres undertakes to use reasonable efforts in applying, where practicable, those principles and the processes set out herein to its operations.
1.2 Reveres’s officers, management, and members of staff shall use reasonable endeavors to respect the confidentiality of and keep safe any and all Personal Data collected and/or stored and/or disclosed and/or used for, or on behalf of, Reveres. Reveres shall use reasonable endeavors to ensure that all collection and/or storage and/or disclosure and/or usage of personal Data by Reveres shall be done in an appropriate manner and in accordance with the Act and this Policy.
1.3 By interacting with us, submitting information to us, or signing up for any products or services offered by us, you agree and consent to Reveres as well as to its respective representatives and/or agents (“Representatives“) (collectively referred to herein as “Reveres“, “us“, “we” or”our“) collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to Reveres’s authorized service providers and relevant third parties in the manner set forth in this Privacy Statement.
1.4 This Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your Personal Data.
1.5 For the purposes of this Policy, in line with the provisions under the Singapore Personal Data Protection Act 2012 (No. 26 of 2012) (the “Act”), “Personal Data” shall mean data, whether true or not, about an individual customer who can be identified — from that data; or from that data and other information which an organization has or is likely to have access. Such Personal Data shall also refer to that which is already in the possession of Reveres or that which shall be collected by Reveres in the future.
- Contacting the Data Protection Officer
2.1 Where you legitimately request access to and/or correction of Personal Data relating to you, such Personal Data which is in the possession and control of Reveres, Reveres shall provide and/or correct that data within 30 days and in a manner in accordance with its standard procedures as stated hereinafter.
2.2 In accordance with the Act, Reveres has established a process for receiving and responding to any query or complaint that may arise with respect to the application of this Act. To ensure that Reveres receives your complaints and inquiries, please send the same via email to the Data Protection Officer (the “DPO”) of Reveres at the following email address:email@example.com
2.3 Please note that if your personal data has been provided to us by a third party (e.g. a member via a referral process), you should contact that individual to make such queries, complaints, and access and correction requests to Reveres on your behalf.
2.4 Should you not wish Reveres to use your Personal Data for any of the purposes listed in Clauses 3.2 to 3.4, or not to receive promotional materials from Reveres, you may opt-out by sending a clearly worded email to the DPO via the email address provided in Clause 2.2. Your request shall be processed within 30 days. Please note however that this may affect our ability to attend to your needs in the event where there is already an existing business relationship.
3.Statement of Practices
Types of Personal Data Collected:
3.1 As part of its day-to-day activity, Reveres may collect from you, through various means, including via our websites, smartphone applications, marketing events (e.g. roadshows) and any forms used by Reveres from time to time, some or all of the following Personal Data:
- Name (first and surname);
- Postal Address;
- Phone number (including mobile);
- Office number;
- Fax number;
- Email address;
- Bank account/credit card details;
- Personal Data of your emergency contacts;
- Previous and present employment;
- IP addresses; and
- Photographs and images;
Purpose of Collection of Personal Data
3.2 The above Personal Data mentioned in Clause 3.1 is collected for the purposes of processing your job application and your actual or possible work placement, for Reveres’s assessment of your prospects and qualifications; job training; to conduct market research and client surveys to enhance the provision of our services; to contact you directly regarding work placements which may be of interest through voice calls; text messages; e-mail; direct mail and/or facsimile messages; to respond to queries and feedback; for identification purposes; maintaining and updating your application particulars; and informing you of new developments and services of Reveres and other third parties which we are associated with.
Disclosure of Personal Data
3.3 In order to carry out the functions described above, Reveres may, from time to time, disclose your Personal Data between Reveres’s companies.
3.4 Without derogating from any of the above, Reveres may also disclose your Personal Data to the following third parties:
- Regulators and law enforcement officials;
- Third-party service providers and consultants;
- Credit, debit and charge card companies, banks and other entities processing payment;
- Potential buyers or investors of Reveres or any of Reveres’s companies; and
- Any agent or sub-contractor acting on Reveres’s behalf for the provision of Reveres’s services.
3.5 Reveres may disclose your Personal Data to the abovementioned parties also in the occurrence of any of the following events:
- To the extent that Reveres is required to do so by the law;
- In connection with any legal proceedings or prospective legal proceedings;
- To establish, exercise or defend Reveres’s legal rights;
- To the purchaser (or prospective purchaser) of any business or asset which Reveres is (or is contemplating) selling;
- To any person and/or entity for the purpose of processing such information on Reveres’sbehalf;
- To third parties who provide services to Reveres or on its behalf;
- To third parties who Reveres provides services to;
- To any third party that purchases Reveres or Reveres’s business or any part of Reveresor Reveres’s business;
- With your consent; and
- For the purposes of disaster recovery.
Optional Provision of Personal Data
3.6 In some instances, you may also be requested to provide certain Personal Data that may be used to further improve Reveres’s services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service dependent on your providing all requested data, failure to provide the requested data may prevent Reveres from providing the service to you. This type of data includes, but is not limited to:
- Your age;
- Your gender;
- Your race;
- Particulars of next of kin;
- Salary range and employment details;
- Education and present/ previous employment history;
- Hobbies and leisure activities;
- Other related products and services subscribed to; and
- Family and household demographics.
3.7 Under certain circumstances, telephone calls made to any of Reveres’s companies to order and/or service hotlines and/or inquiry telephone numbers are recorded for the purposes of quality control, appraisal, as well as staff management and development. In such an event, by agreeing to this Policy, you hereby give your consent for the collection, use, and disclosure of such Personal Data for the purposes of our records, following up with your inquiry and/or transaction, and for quality control and training purposes.
4.Transfer of Personal Data Overseas
Your Personal Data may be processed by Reveres, its affiliates, agents and third parties providing services to Reveres, in jurisdictions outside of Singapore. In this event, Reveres will complies with the terms of the Act.
- Accuracy of Personal Data
Where possible, Reveres will validate data provided using generally accepted practices and guidelines. This includes the use of checksum verification on some numeric fields such as account numbers or credit card numbers. In some instances, Reveres is able to validate the data provided against pre-existing data held by Reveres. In some cases, Reveres is required to see original documentation before we may use the Personal Data such as with Personal Identifiers and/or proof of address. To assist in ensuring the accuracy of your Personal Data in the possession of Reveres, please inform us of any updates of any parts of your personal data by sending a clearly worded email to the DPO at the email address provided at Section2.2.
- Protection of Personal Data
Reveres uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Data and will not knowingly allow access to this data to anyone outside Reveres, other than to you or as described in this Policy. However, Reveres cannot ensure or warrant the security of any information you transmit to Reveres and you do so entirely at your own risk. In particular, Reveres does not warrant that such information may not be accessed, altered, collected, copied, destroyed, disposed of, disclosed or modified by breach of any of Reveres’s physical, technical, or managerial safeguards.
- Access and Correction of Personal Data
7.1 In accordance with Clause 2.1 of this Policy, you have the right to:
- a) check whether Reveres holds any Personal Data relating to you and if so, obtain copies of such data; and
- b) require Reveres to correct any Personal Data relating to you which is inaccurate for the purpose for which it is being used.
7.2 Reveres reserves the right to charge a reasonable administrative fee in order to meet your requests under Clause 7.2(a). Upon payment of the requisite fee under Clause 7.1(a) and/or receipt of your request under Clause 7.2(b), your request shall be processed within 30 days.
7.3 If you wish to verify the details you have submitted to Reveres or if you wish to check on the manner in which Reveres uses and processes your personal data, Reveres’s security procedures mean that Reveres may request proof of identity before we reveal information. This proof of identity will take the form of full details of name, NRIC or Passport or Fin number. You must, therefore, keep this information safe as you will be responsible for any action which Reveres takes in response to a request from someone using the aforesaid details.
8.Storage and Retention of Personal Data
Reveres will delete, as reasonably possible, or otherwise anonymize any Personal Data in the event that the Personal Data is not required for any reasonable business or legal purposes of Reveres and where the Personal Data is deleted from Reveres’s electronic, manual, and other filing systems in accordance with Reveres’s internal procedures and/or other agreements.
To the extent that any of the communication means which you have provided Reveres with(which may include, your telephone number and fax number) is/will be listed on the Do not call Registry (the “DNC”), by checking the box on the Consent Form, or by any other means of indication, you hereby grant Reveres your clear and unambiguous consent to contact you using all of your communication means you have provided to Reveres including using ViaVoice calls, SMS, WhatsApp, MMS, fax or other similar communications applications or methods, for the purposes as stated above in Paragraph 3.2. This will ensure your continued enjoyment of Reveres’s services.
Reveres reserves the right to alter any of the clauses contained herein in compliance with local legislation, and for any other purpose deemed reasonably necessary by Reveres. You should look at these terms regularly. If you do not agree to the modified terms, you should inform us as soon as possible of the terms to which you do not consent. Pending such notice,
if there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.
This Policy is governed by and shall be construed in accordance with the laws of Singapore. You hereby submit to the non-exclusive jurisdiction of the Singapore courts.
12.1 This Policy only applies to the collection and use of Personal Data by Reveres. It does not cover third-party sites to which we provide links, even if such sites are co-branded with our logo. Reveres does not share your Personal Data with third-party websites. Reveres is not responsible for the privacy and conduct practices of these third-party websites, so you should read their own privacy policies before disclosure of any Personal Data to these websites.
12.2 Reveres will not sell your personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites which you may have linked or been directed to Reveres’s website.
12.3 Reveres’s websites do not target and are not intended to attract children under the age of 18years old. Reveres does not knowingly solicit personal information from children under the age of 18 years old or send them requests for personal data.